Safety Tips

One of the first queries that arises when we contact potential users is the question of safety, and unsurprisingly, it’s a topic which is close to our hearts as well. We’re well aware of the horror stories which abound regarding men and women alike who’ve fallen prey to unscrupulous dating or marriage agencies. As a responsible firm of high reputational standing, we regard it as our duty to do everything within our power to protect our clients, and also to advise them on how they can maximize their own safety too.

Protection of personal data is a key consideration, particularly when financial details are involved. In addition we absolutely understand that the nature of our service is deeply personal, and as such, our clients expect total discretion. From our side, we use only the highest quality server infrastructure to host our database, website and communications tools. We work with reputable payment gateway providers, and comply with all relevant legislation on data processing and privacy.

As far as the client is concerned, we remind all our users to take extreme care not to discuss or otherwise reveal sensitive information during web chats or via email or phone conversations until they are entirely sure they trust the other party. Our usual advice is to treat any contact as open and friendly, but remain reserved when it comes to secure data such as card details or home addresses until you have had the chance to meet in person.

Be particularly cautious about any requests for money, or expensive or valuable items, especially in the early days of the relationship. Alternatively look out for any request for money to pay delivery or import charges on a gift which they claim they will send to you. There are scammers out there who may try to take advantage of your good nature. AS well as cash and cards, be mindful of offering other information, such as address details, insurance or social security numbers or passport scans. All of these can potentially be utilized in identity theft scenarios.

Common sense is your best friend when assessing whether or not someone you’ve met online is the real deal. If they seem to be coming on too strong, keen to progress the relationship more quickly than you feel comfortable with or reticent to give detailed information about themselves, that’s often a red flag. You can always test the water by asking for a video call, or sending a cheap but unique present and working out if they received it at a genuine address. If they are reluctant to acquiesce, again, that’s potentially a sign that all is not what it seems.

Although we carefully vet each and every one of our profiles, it’s important to err on the side of caution, and if you feel something is amiss, let us know. Don’t be put off by the occasional negative story, if you keep your wits about you and operate as sensibly and cautiously as you would in any business or leisure transaction conducted at a distance, you’ll be in little danger of becoming a victim.